Call: 716-507-0627    |    Troubleshooting    |    Contact Us    |    log inMy Account

Career Opportunities

We’re currently hiring installation specialists. Please submit the form below to apply.

  • Drop files here or

    Wireless Internet Field Installation and Maintenance Technician

    Impact Internet is a fixed wireless home internet provider looking for a Field Technician. The Field Technician is responsible for installation and servicing of Impact Internet’s customers internet services.

    WHAT WE OFFER

    • Starting rate $22 - $25
    • PTO
    • Medical Benefits
    • Company vehicle
    • Necessary tools

    ESSENTIAL JOB FUNCTIONS

    • Perform installations of customer internet service at their homes
    • Roof mount antennas on customer roof and run cabling into the home
    • Configure indoor internet routers and customer Wi-Fi access points
    • Provides positive customer support both during installs and service calls
    • Locate optimal placement for equipment
    • Installation of equipment
    • Perform site surveys
    • Track and document the progression of work
    • Troubleshoot and resolve customer issues
    • Provide verbal or written instructions for our internet service
    • Build relationships and trust with customers
    • Travel daily to and from customer’ residence or business in company provided vehicle
    • Ability to pivot work hours when demand warrants
    • Ability to lift 50 lbs

    REQUIREMENTS FOR CONSIDERATION:

    • High School Diploma or GED equivalent
    • Ability to communicate effectively, both orally and in writing
    • Ability to assist customers patiently and consistently
    • Understanding of basic technology
    • Familiarity with power and hand tools
    • Ability to climb and work on a ladder
    • Problem Solving
    • Deductive reasoning
    • Ability to operate handheld mobile devices
    • Detail-oriented and able to stay on task
    • Ability to crouch and kneel while working
    • Valid Drivers’ License